To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Due to our warehousing being overseas you have 2 options:
1. To pay the Return Shipping and 50% restocking fee for shipping, handling, and repackaging
2. We send you a second product free of charge
If you have ordered the anti-bark trainer and your dog doesn't respond the way you'd like we do not offer returns. If the product is defective or will not turn on with a battery we will send a replacement device.
WILL I HAVE TO PAY THE SHIPPING FEE FOR RETURN ORDERS?